Privacy Policy

This Privacy Policy describes how Undetectable AI (“we”, “our” or “us”) collects, shares, and uses information in the context of our applications, websites, and other services (collectively, the “Services”). This Privacy Policy excludes and does not apply to information or data that our customers may process when using our Services.

Information about users (“users,” “you,” or “your”) of our services may be collected or received from various sources including:

User accounts
Service usage
Third-party websites and partners
Please read our Privacy Policy in full. Any Privacy Policy questions should be directed to Undetectable AI legal.

The reasons why we are collecting personal information will be made clear at the point of data collection.

Points of Data Gathering

Account Registration: During account registration we may collect your contact information, including:

name
email address
company name
address
telephone number

The email addresses of referrals you elect to enter may also be collected and we may send a promotional code to the referral email address containing discounts or incentives targeted at the recipient of the email and you.

Payment Information: Any financial account information added to your account is directed to our third party payment processor and it is stored by them. We do have access to subscriber information through our third party payments provider and may retain data about our subscribers through our third party payments processor.

Communications: We may receive additional information about you when you contact us directly, including the contents of the message you sent including any attachments or other information or media you have chosen to provide. We may also track confirmations sent when you open an email from us.

Service Tracking via Cookies and Other Tracking Technologies: As is the case for most websites, mobile or progressive web applications, we track and aggregate service interaction data automatically and store it. Information we collect may include:

Browser Type
IP addresses
Internet service provider
operating system
landing/referring/exit pages
date/time stamp clickstream data

A cookie or cookies, containing a small amount of information allowing us to recognize you, may be set on your device or computer to collect this information. Information we collect using cookies includes your user preferences and may also include usage patterns with respect to our services, frequency of visits, and other information. The cookies may also give us the ability to track you across different devices, applications, and sites. Countries in the European Economic Area (“EEA”), and some other countries, consider the information referenced above personal information under applicable data protection laws.

We have enabled IP anonymization/masking. We have also disabled data sharing. We are not using any other google services in combination with Google Analytics for anonymous users (User without an account that have not consented to GA cookie tracking).

Service Meta Data: When services are invoked the services collect meta data that helps us design and scale our services, develop new features, and provide customer support. Data can include batch sizes, errors, data volume, memory usage, and other metrics that we think will help us design, improve, and manage our services better with respect to security, safety, and design simplicity. Data aggregation feeds are also used to create business intelligence analysis reports that help us protect, operate, and make informed decisions with respect to our business.

Third Party Data: When accounts are linked to third parties we receive data from those third parties, including authentication tokens and authorization tokens. Review the privacy settings of the third party to learn more about their operating procedures and options with respect to privacy protection. Our third party partner data may also provide us with additional publicly available information about you that we may use to better predict the types of services or application settings that will be most useful to you.

Information Usage

Information collected is used to:

Operate, provide, maintain, personalize, expand, and secure our Services
Develop new services, products, features, and other functionality
Provide customer support and anticipate customer support needs
Create direct communication with you
Create indirect communication with through one of our partners, in order to provide you with information relating to our service, promotions, or other marketing purposes
Process transactions
Send messages, including push notifications
Scan for and prevent fraudulent activity

Ensure compliance with our Terms of Service or other legal rights required by application regulations and laws or as requested by a government agency or judicial process

Processing of Personal Information Legal Basis

Our legal basis for collecting and using the personal information depends on the specific context in which we collect it and the personal information details.

Normally we collect personal information from you where:

It is needed in order to execute a contract with you
We have legitimate interests in processing it and the interest is not overridden by your rights.
We have your consent to collect personal information.
We have a legitimate interest in communicating with you as part of operating our Services. This includes responding to your questions, undertaking marketing or survey activities, improving our platform, or when we are detecting or preventing illegal activity.
We have a legal obligation to collect personal information from you

Need the personal information to protect your vital interests, or the interests of other users or third parties.

If we ask you to provide personal information in order to execute a contract or in accordance with other legal requirements, we will make this clear at the time the information is being collected in addition to making it clear whether the provision of your personal information is mandatory.

Third-party Services

Carefully review third party privacy policies before accessing their service in conjuction with the use of our services. We do not control and can not be responsible for the practices or privacy policies of third-party services.

Security

Undetectable AI is committed to protecting and keeping safe and secure all of your information and data. We employ a variety of measures and security technologies designed to protect information from unauthorized disclosure, access, or use. Even though we strive for 100% security with the measures we put in place, and intend to put in place options to use the most secure technology available, the internet can never be guaranteed to be 100% secure, so keep your guard up. Our security measures are designed to provide a level of security appropriate to the risk of processing your personal information.

Data Retention

Personal information we collect from you is retained when we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable tax, legal, or accounting requirements).

At the time when we have no further legitimate business need to retain or process your personal information, we will either anonymize or delete it when possible. If personal information has been archived in a way that does not make it simple to process the data, then we will isolate the information from access and process until our archive cleanup routines delete the information…

Access

Registered users may login in order to access their profile information associated with their Account. Public information related to your account that is stored on our servers will remain in the event that you delete your account and it wil be accessible to the public.

We take reasonable steps to verify your identity before updating or removing your information. Our backup processes archive the information you provide us periodically for disaster recovery purposes.

Your ability to correct your information could may be temporarily limited in the event that retrieval and correction could inhibit Undetectable AI from:

Complying with legal regulations, orders, or obligations.
Investigating, making, or defending legal claims.
Preventing breach of a contract.
Preventing disclosure of trade secrets or business information that is private

Unsubscribing

Some of the service features provided may be used without registering, thereby limiting the type of information that we collect.

At any time you may unsubscribe from receiving operational updates or promotional emails from us by simply following the instructions at the end of the email. Critical messaging with respect to transactions, billing, security, or other account related business messaging cannot be unsubscribed from.

Cookies

If your browser has cookies disabled or is selective in what cookies it allows, some personalization features of our services may no longer work. Also features such as automatic remember me login, UI customizations, tailored advertising, and other features that rely on knowing more about you may be switched off.

Minors

All users warrant to Undetectable AI that he or she is at least over the age of 18 or the age of majority in the state or province of residence, and may therefore form binding contracts under applicable law.

Since Undetectable AI services are targeted at and allow adults only Undetectable AI cannot not and does not knowingly collect information from anyone under the age 18 or majority.

In the event that a child has submitted personal information in violation of this Privacy Policy, inform us at Undetectable AI legal.

Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy, please contact us at [email protected].